Tata Communications Recruitment 2018 | Executive | BE/ B.Tech/ BCA/ MCA | 2014-2017 Batch | Pune | May 2018
Company: Tata Communications Ltd
Tata Communications is a global company with its roots in the emerging markets. Headquartered in Mumbai and Singapore, it has more than 8,000 employees across 38 countries.
The $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is the flagship telecoms arm of the $103.3 billion Tata group.
Company Website: www.tatacommunications.com
Positions: Customer Service Executive
Experience: 1 – 3 Year
Salary: Best In Industry
Job Location: Pune
Eligibility:
- Degree in ECE/EE or BCA/MCA or equivalent from any recognized institution/university
- Certification in any specialization will be added advantage
- 1 to 3 years of experience in the transmission.
- Very good knowledge in SDH/DWDM technologies
- Familiar in troubleshooting OSP/ISP/Infra issues
- Hands on SDH/DWDM equipments like Alcatel/NEC/Huawei/ECI/Tejas,Adva/Cisco/Ciena EMS/NMS
- Good concepts in NW design, DCN and Sync deployment
- Can handle team size of 5-8 and proactive in approach
- Good interpersonal & communication skills.
Job Description:
- Providing L2 and L3 Support and ensure NW and system uptimes
- Interlocks and coordination with cross functional teams for issue resolution.
- Handling the escalated customer and SD related issues and providing L2 and L3 support.
- Network Major event handling and tracking with regular update on resolution
- Network level restoration
- Extending support for IOR execution and new augmentation
- Presenting the network/system performance to the management
- Vendor Management and vendor performance evaluation
- EMS/NMS Server upgrade, performance monitoring & user management.
