Wipro Recruitment 2018 | Freshers | IT Admin | 2016 & 2017 Batch | BE/ B.Tech/ B.Sc/ BCA| Chennai | April 2018
Company: Wipro Ltd
Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent.
Position: Administrator – Desktop Support
Experience: 0 – 1 Years
Job Locations: Chennai
Salary: 3 LPA to 4.5 LPA
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Qualification: BE/ B.Tech – CSE/ IT/ Electrical/ Electronics/ Telecom; B.Sc/ BCA
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Key skills required for the job are:
- Desktop Support-L1 (Mandatory)
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