Oracle Recruitment 2018 | Freshers | Associate Engineer | B.Sc/ BCA/ BE/ B.Tech/ M.Sc/ MCA | 2015 – 2017 Batch | Hyderabad | May 2018
Company: Oracle India Pvt Ltd
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems.
Headquartered at 500 Oracle Parkway, Redwood Shores, Redwood City, California, United States and employing approximately 111,298 people worldwide as of 30 November 2011, it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. By 2007 Oracle had the third-largest software revenue, after Microsoft and IBM.
Company Website: www.oracle.com
Positions: Associate Technical Support Engineer
Experience: 0 – 2 Years
Job Location: Hyderabad
Salary: Best In Industry
Eligibility Criteria:
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- Bachelor degree or above
- Proficient with English
- At least one year customer support experience, Call Center experience is preferred
- Attentive to details and accuracy
- Candidate with either of the Korean/Chinese/Japanese language skill will be preferred
Job Description:
As an Associate Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).
